Tara Games Privacy Policy

Effective Date: February 16, 2024

Tara Games complies with privacy protection requirements that information and communication service providers must follow under relevant laws such as the Personal Information Protection Act.

What is the Privacy Policy?

The Privacy Policy provides information about the personal information lifecycle, including what personal information Tara Games collects, how collected information is used, who it is shared with when necessary, and when and how personal information is destroyed once the purpose of use is achieved.

Additionally, it informs users about what rights they have regarding their personal information, how they can exercise these rights, and who to contact for help and damage prevention in case of personal information breach incidents.

The Privacy Policy plays a role in ensuring users' right to self-determination of personal information by regulating the rights/obligations relationship between Tara Games and users in the game services and related services (hereinafter referred to as "Services") provided by Tara Games, along with the personal information lifecycle as described above.

Personal Information We Collect

Tara Games collects the following personal information:

Mobile Platform Registration [Required]

Tara Games receives the user's nickname (name), member number, friend list, and profile picture that the user uses in the platform operator's service (e.g., Kakao, Google, Apple) from the platform operator, and the platform operator provides this information to Tara Games after obtaining consent for personal information provision under the Information and Communications Network Act at the time the user uses the service.

Automatically Collected Items During Service Use [Required]

In addition to personal information received from platform operators, Tara Games collects service usage records, access logs, abuse records, carrier information, OS information and device information, advertising identifiers, language information, and payment records during the process of providing services or when users use services.

Application Installation Confirmation [Required]

During service use, information that can confirm the installation of service applications and platform operator applications (e.g., Chrome, KakaoTalk, etc.) may be collected for linking between service applications. In this case, only information that can confirm the installation status of applications is collected, and no other information is collected.

Event Participation [Optional]

When users participate in events conducted in the service or apply for prizes, or when additional information is collected during service inquiry processes, Tara Games notifies users of the personal information being collected, purpose of use, retention period, etc., and collects it after obtaining separate consent.

How We Collect Personal Information

Tara Games collects users' personal information through service applications, written documents, fax, customer center consultation (phone or email), event participation, provision from partners, and generated information collection tools.

Use of Collected Personal Information

Tara Games uses collected personal information as follows:

Personal information is used to provide services such as friend invitations, friend recommendations, paid content (item) purchases, payment or gift-giving, game ranking viewing, playing games with other users, and notification services.

Personal information is used to confirm registration or withdrawal intentions, verify and identify users according to service use, prevent acts that interfere with service operation such as restricting use of users who violate terms or usage policies, prevent fraudulent use, preserve records for dispute resolution, handle complaints, and deliver notices.

Personal information is used for service usage record analysis and statistics, provision of customized services (including advertising), service provision and customized advertising based on demographic characteristics, service development/provision or updates, and provision of events or advertising information.

Personal Information Processing Outsourcing and Overseas Storage

Tara Games uses users' personal information within the scope of collection and use purposes and does not use or provide it beyond that scope without prior consent. However, personal information may be used or provided with caution in the following cases:

Tara Games informs users before collecting or providing personal information about who the collection/provision partner is, what information is needed, and how long it will be stored, and seeks consent. If users do not consent, it is not collected or provided.

Tara Games may provide information when there are special provisions in laws or when investigative agencies request it for investigation purposes according to procedures and methods prescribed by law.

Personal Information Destruction

Tara Games destroys users' personal information without delay when users withdraw from the service. However, if separate consent has been obtained from users regarding the retention period of personal information or if related laws specify a certain period for retention obligations, it is retained for that period and then destroyed without delay.

Additionally, according to the Personal Information Protection Act, personal information of users who have not used the service for 1 year is destroyed and separated, and separated personal information is retained for 5 years and then destroyed without delay.

Tara Games destroys personal information whose collection and use purposes have been achieved, such as user service withdrawal, service termination, or retention period expiration, using methods that make recovery and regeneration impossible.

For printed materials that can be shredded, they are physically shredded using shredders or incinerated to make recombination impossible, and personal information stored in electronic file format is destroyed using technical methods that make regeneration impossible (e.g., low-level format, wiping, etc.).

User and Legal Representative Rights and Exercise Methods

Users or legal representatives can view or modify their own personal information or that of children under 14 at any time through platform operators or app store operators. Additionally, in the service application settings, users can view information provided by platform operators to Tara Games and withdraw consent for personal information collection and use (including user information collected by Tara Games) using "Withdrawal."

Correction (modification) of personal information of users or children under 14 must be done using the member information modification function provided by platform operators or app store operators, and if correction of personal information errors is requested, personal information is not used or provided until correction is completed.

Installation/Operation and Refusal of Personal Information Automatic Collection Devices

Tara Games does not use cookies for service provision.

Activities and Efforts for Personal Information Protection

Tara Games makes the following efforts to ensure that personal information is not lost, stolen, leaked, altered, or damaged when processing users' personal information:

  • Tara Games safely protects users' personal information using security systems according to relevant laws and internal policies.
  • Tara Games takes measures to prevent damage from computer viruses using antivirus programs.
  • Tara Games safely stores and manages users' personal information and adopts security systems that can safely transmit personal information over networks.
  • Tara Games uses systems that block external intrusions to prevent users' personal information from being leaked due to hacking and constantly monitors external intrusions.
  • Tara Games establishes systematic standards for password generation, changes, and access rights for database systems that store personal information and systems that process personal information so that responsible employees can comply.
  • Tara Games strictly limits employees who handle personal information to those who perform personal information management tasks and those who unavoidably handle personal information in their work, and provides regular education to responsible employees to protect personal information.

Personal Information Protection Officer Information

Tara Games designates a personal information protection officer as follows to handle user complaints and damage relief related to personal information processing:

[Personal Information Management Officer]

Name: Kim Yu-gyeom

Email: taragames.official@gmail.com

Remedy Methods for User Rights Infringement

Users can apply for dispute resolution or consultation through the Personal Information Infringement Report Center, etc., to receive relief for personal information infringement. For other reports and consultations regarding personal information infringement, please contact the following institutions:

  • Personal Information Infringement Report Center (privacy.kisa.or.kr / 118)
  • Supreme Prosecutors' Office Cyber Investigation Division (www.spo.go.kr / 1301)
  • National Police Agency Cyber Safety Bureau (ecrm.cyber.go.kr / 182)
  • Personal Information Dispute Mediation Committee (www.kopico.go.kr / 1833-6972)

Tara Games guarantees users' right to self-determination of personal information and strives for consultation and damage relief due to personal information infringement. If reporting or consultation is needed, please contact the following department:

[Personal Information Protection Related Customer Consultation and Reporting]

Email: taragames.official@gmail.com

Supplementary Provisions

When Tara Games changes the Privacy Policy, it specifies the reason for the change and the application date and posts it on the service's official blog, etc., from 7 days before the application date until the day before application along with the current Privacy Policy. However, if there are important changes to users' rights or obligations, notice is given at least 30 days in advance.

Even if Tara Games notifies users that failure to express refusal until the change application date will be considered as consent, if users do not explicitly express refusal, it is considered that users have agreed to the changes.

This Privacy Policy applies from February 16, 2024.